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Systems Consultant (Linux)

Basefarm is a European Managed Service Provider. We create market leaders by integrating the key competencies for digital transformation – big data, cloud computing and information security, into one service offering. Basefarm was founded in 2000 and has grown steadily since then, today our team of 550+ top engineers and advisors are servicing global clients from our European offices and data centers in Norway, Sweden, The Netherlands, Germany and Austria.

We are now recruiting for a Systems Consultant to join our Service Delivery team in Stockholm.

 

The role

The Service Delivery teams create a customer experience beyond expectations. The main goal is to keep the customers' IT-systems and solutions in stable operation as well as proactively developing the platforms further, as Systems Consultant you will play a key part in this.

 

Key areas of responsibility:

  • Delivering quality service to our customers, ensuring that their operations run as efficiently as possible
  • Proactively solving problems before they arise
  • Processing updates, changes, etc. for customer platforms
  • Respond to tickets, monitoring the environments and daily check-ups of alerts / events
  • Work related to customer platform life cycle management:
    • Installations and configurations, decommissioning
    • Monitoring and tuning
    • Various maintenance-task
  • 2nd line support and first point of escalation for colleagues in our Operations Center and other departments
  • Participate in relevant projects when required

 

Who we are looking for

A curious, pro-active and service minded person with good communication skills. The right person for this role should be flexible and open to change. Basefarm always goes the extra mile for our customers, so having a service minded approach is necessary.

Moreover, you should have:

  • At least three years’ experience of working with service operations / Linux server systems
  • Experience of working with incidents and changes in a service desk (2nd line) or service delivery role
  • Experience of working with web application components (ex. Apache, tomcat, NGINX, etc.)
  • Experience of working with SQL databases and persistent data application (ex. MySQL, MongoDB or Redis)
  • Experience from working with customer solutions based on container operations in RedHat Openshift
  • Good verbal and written communications skills in both Swedish and English

We believe the successful candidate should be:

  • structured in their work
  • good at building relationships with clients and colleagues
  • interested and driven to learn new technology and keep your knowledge up-to-date

 

What we can offer in return

Basefarm is born and raised in the Nordics and IT is in our DNA. The foundation of the company is very much the same since the beginning; a customer centric, transparent, honest company with a flat organization.

We focus on training and continual learning, whilst giving you opportunity to progress when you are ready. Perhaps you would like to become a Technical Account Manager, or work with our Infrastructure our Cloud departments. We offer you the platform to advance your career and the opportunity to work in a positive and stimulating environment where passion is rewarded.

Basefarm has been certified as a ‘Great Place to Work’ which is something we take very seriously; our staff are after all our biggest asset! We are a friendly bunch of nerds who like to work hard but also enjoy everything we do.

What else? For an insight into life at Basefarm check out our Instagram account @ Basefarm.

 

Interested?

Click on the apply button to send us your application, interviews will be ongoing.

For more information about the role please contact Patrick Wärmé on patrick.warme@basefarm.com. 

 

Type of employment: Full time, permanent.

Location: Stockholm.

Responsible recruiter

Patrick Wärmé

patrick.warme@basefarm.com

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