In Basefarm our mission is to help our customers achieve their digital ambitions, through enabling and securing their online presence. To succeed in our mission, we are dependent on excellent technical solutions. However, this is not solely what ensures our continued development. Our main asset is skilled people—people who strive to make Basefarm better.
At Basefarm you will become part of a positive, pleasant, and stimulating working environment. Your colleagues are genuinely interested in technology and its application to business; colleagues who have plenty of professional pride and integrity. We have a slogan, "nerds, systemized", and this says a lot about our internal culture. We continually strive to make each other better.
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Microsoft Senior Systems Consultant
Are you motivated by technical challenges? Do you like customer contact and want to work with some of Europe’s most successful internet services? Then the job as a Senior System consultant at Basefarm might be the one for you!
Basefarm offers a stimulating environment among highly skilled colleagues who all share a passion for IT. Our employees are our greatest asset and our culture is characterized by strong team spirit where every individual has an important role in creating and delivering a solid solution to our customers.
Tasks and responsibilities
You will work with development and maintenance of your client’s technical platforms. You will spend most of your time working hands on with technical tasks: solving incidents, tuning monitoring, installing and configuring OS and applications and planning, coordinating and executing changes for our customers.
You will also be the primary technical contact for one or more of Basefarms customers and a natural discussion partner on technical matters. You will ensure that Basefarm has the necessary technical solutions in place to deliver on our commitments and effectively support the customers’ business. You will proactively suggest improvements to the customers’ solution and advise the customers on future solutions to meet their business needs. You will participate in customer meetings (monthly operational meetings together with Service Manager and ad-hoc meetings).
To succeed in the position, you have:
It is an advantage if you have experience with
It is important that you:
In Basefarm you will be a part of a positive working environment with co-workers who are genuinely interested in technology and have professional pride and integrity. You get the freedom and chance to form both yourself and the company; something that makes us in Basefarm proud employees. We offer good pension and insurance scheme and the possibility to develop yourself further. We are also social group of people with outside work activity groups and events ranging from: cage ball, indoor hockey, running, cycling, climbing, LAN Party, Darts and Beer to name some.
You can apply by completing the application form below.
Service Delivery is part of the Operations organization within Basefarm. Our mission is to deliver what we promise to deliver, with a strong focus on the benefits for both the customer and Basefarm. You will work in our Dutch office (31 employees) in a dynamic team that consists of 11 people.
As a Service Manager you are responsible for a specific set of customers and you report to the Service Delivery Manager NL. The Service Manager is liaison between Basefarms’ delivery organization and our customers, ensuring successful day-to-day deliveries according to agreed service levels. An essential part of the role is being a trusted advisor, identifying opportunities for Basefarm and its customers. The position requires a high degree of ability to coordinate several simultaneous activities and resources and develop a collaborative relationship with key stakeholders. You are a leader driven by results and represent Basefarm towards our customers.
Additional areas of responsibility:
Who are you?
You have a technical background, at least ten years experience in IT services and at least five years in an IT Service Management role. You have experience in working according to the ITIL framework. You are service minded and build good relationships with clients as well as with colleagues. You strive to develop yourself and you are motivated by new challenges. You have excellent language skills in both Dutch and English.
Desired Skills and Experience
What we have to offer:
In Basefarm we offer good remuneration and secondary benefits, such as a training budget, a pension plan, commuting expenses, and above all a great atmosphere and family feeling. We value our Scandinavian roots and find family and a healthy work life balance important and offer flexibility with regards to working from home. We believe this supports and empowers employees to develop and be at their best both personally and professionally. This has been reflected in our award top of Best Employers in Norway in 2016 and nomination for the 2017 award in Norway and the Netherlands.
Did you know that the Unbelievable Machine *UM is also part of Basefarm Group? Are you looking for more data scientific types of roles? Then *UM might just be the right option for you!
The best picture of an organization is created by its own employees. Get insight in their daily work and experience with Basefarm as an employer!
"Operations center is the perfect place if you enjoy vast responsiblity, personal growth and endless opportunities. This is what appeals to me"
"My job gives me the financial insight in our business and the opportunity to influence stakeholders for further business development."
"I love my job because I am allowed to grow and encouraged to be the best I can be. It also gives me a great sense of achievement to see our customers advance after implementing big projects with them and working together as a team."
"What I like the most about my work is great people to work with and the great opportunities. After 2 years as an Operation Technician I was given new challenges as System Consultant and Change manager."
All new Basefarm employees take part in our internal Basefarm Academy at our head quarters in Oslo. The Academy is a systematic education program and a corner stone in ensuring our new Basefarmers receives the best possible introduction to our organisation. New and old employees get an opportunity to go through 22 different courses ranging from the inner workings of the company to cutting-edge technology and the workings of our crucial IT systems.
At Basefarm we’re pretty flexible when it comes to managing workload and time. We believe work-life balance is an essential piece of your wellbeing and well-needed to be successful in your job.
We're one great family working in diversed teams and cross border countries hence our corporate language is English. This way, we create a space for international learning, which improves each individual and the company as a whole.
Our second corporate language is technical. People in Basefarm are passionate about learning new technologies and ways of working. We encourage Basefarmers to be creative, by supporting initatives such as creative fridays and power lunches
We're a people company with flat hierarchies and trustworthy colleagues. Basefarm encourages its employees to take initiative and cultivate new ideas. Together we make a difference; together we make Basefarm strong and successful.
Basefarm is a European managed services provider for mission critical IT with offices in Norway, Sweden, the Netherlands, Germany and Austria. We provide advanced technology solutions, high-end cloud services, application management, and colocation from our eight datacenters in Europe.
Digital is in our genes and we were founded year 2000 to support internet enablement. The foundation of the company is very much the same as 17 years back; a privately owned, transparent, honest company with a flat organization.
Come join us on our journey!
" Basefarm has an amazing team with an incredible commitment to its customers. This is also confirmed by its top ranking as No. 2 in the Service Delivery category in Whitelanes 2016 survey. The industry for managed services as a whole is undergoing an exciting development, with growing demand for Basefarm’s hybrid cloud services which includes both public and private cloud, and the complexity of security and compliance around the same. This goes hand in hand with Basefarm’s ambition of becoming the leading European hybrid cloud vendor. ”
Fredrik Ohlsen, CEO Basefarm Group